Why Leading Companies Partner With Us?
Proven, Measurable Results
Our implementations deliver fast, tangible business outcomes, reducing agent handle time by 20%+, improving CSAT, and driving measurable ROI
Unmatched CCaaS Expertise
We design and implement top world contact center solutions that seamlessly integrate Salesforce data with leading CCaaS platforms
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Deliver exceptional customer experiences
powered by automation, insights, and intelligent workflows
Scalable Solutions for Modern Enterprises
Built using industry best practices, our architectures evolve with your business needs, ensuring agility, speed to market, and long-term sustainability
Services
Contact Center & Salesforce Consulting
Implementation
Services
AI & Optimization
Services
From understanding business requirements to selecting the right CCaaS platform
Building and integrating scalable contact center solutions within Salesforce
Defining business use cases, and using AI to enhance agent productivity, routing, and analytics for continuous improvement.
Led by Sean Shvarzman
As a Principal Consultant and one of the world’s leading experts in Salesforce Service Cloud Voice, Sean delivers end to end contact center transformations that bridge business strategy with full technical execution.
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Mastering every layer, from defining business outcomes to architecting integrations, solutions, workflows, and AI automation — Sean has led large scale CCaaS and Salesforce transformations across a wide range of industries.
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Our proven frameworks integrate Salesforce with leading CCaaS platforms such as Amazon Connect, Genesys Cloud, and Five9, delivering intelligent, scalable solutions that drive measurable business impact and exceptional customer experiences.
Solutions Experience
